How to Request: ESP Activity Report

Summary

• Get the opens and/or clicks exports from Campaign Monitor (CM). See instructions below.
• Send the files to Data Team here

Required input data

• CSV file(s) from CM, must include Email field.

Output produced by Data Team

CSV file(s) including the following columns:

• Email
• Company
• First name
• Last name

How to get the opens and/or clicks exports from CM:

Go to the app

• Login to Campaign Monitor
• Go into 'Campaigns', 'Sent', then select your campaign from the list
• Go into 'Recipient activity'
• Select either 'Opened' or 'Clicked' (repeat these steps if both)
• Click 'Export'
• Select the option 'CSV (Comma Separated Values) file, opens in Excel'
• Click 'Export report'
• Include these files in your email to the Help Desk